Support & Feedback
Contact & Support
We would love to hear from you. Reach out with feedback, format compatibility reports, or business inquiries.
General Support & Inquiries
support@freexifdata.com
Questions regarding tool usage, feature suggestions, and general feedback.
Privacy & Compliance
privacy@freexifdata.com
Inquiries regarding GDPR, CCPA, cookie compliance, and client-side privacy architecture.
Bug Reports & Camera Formats
bugs@freexifdata.com
Report issues with specific camera RAW formats, lens tags, or browser compatibility.
Security Disclosures
security@freexifdata.com
Responsible disclosure of security vulnerabilities or privacy concerns.
Response Time Guarantee
Our team reviews incoming inquiries Monday through Friday. We strive to reply to all general and technical inquiries within 24 to 48 business hours. Security vulnerability reports are prioritized and acknowledged within 12 hours.